I had the opportunity to chat with  a Chief Information Officer for medical complex  which was undergoing renovation and construction.   The call was a bit frantic because earlier that day the C.I.O. discovered that an entire new floor had been wired totally wrong and it was the C.I.O's  direct input that caused the issue.

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Needless to say, this was a crisis, the project was not going to hit timing milestones and most likely would be significantly over budget.  The C.I.O felt that their career was over.

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My advise was simple and straight forward....  OWN THE PROBLEM!   

I advised the C.I.O. to get together with the contractor that night and formulate a plan with alternatives - even rough alternatives that require further flushing out.

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Then (even if they got no sleep) schedule a meeting with the CEO as early as possible and present it this way;

• I have a problem  that you need to know about - Explain at a top line

• I have solutions - present the top line of the solution set.

• Here is what I believe is the impact

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So, what happened.... Today, that C.I.O. is the CEO's right hand and most likely will get the job when the CEO decides to hang it up.

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You might think I am going to claim credit for this.... sure I gave them advise, but they put in the effort and executed.   That C.I.O. just needed a little push in the right direction and that is where I came in... just happy to help!

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